
WORD FACTORY:
Your One-Stop Shop
for Writing Services
Word Factory provides individualised solutions for all your writing needs, from resumes and employment applications to media releases and web page text, to business proposals or a letter to the Prime Minister.
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Our professional writing service has proven, extensive success in news and feature journalism; public relations; business communications; editing and proofreading books, websites, university theses, and business documents; research and reporting; speech writing; media releases; shadow writing; advertising material; proposals; submissions; grant writing; transcriptions; workplace letters (references, dismissals, staff issues, etc.).
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We are also Cairns' longest-running resume and employment application service, with outstanding results, an abundance of excellent reviews, and a vast network of sworn fans.


UNLEASH YOUR
RESUME'S POTENTIAL
One of Australia's longest-operating resume writing services with over 30 years' experience!
Cairns' longest-running resume writing business. Resumes and applications are a specialty with over thirty years of helping people achieve their career goals.
Resumes customised to specific positions or career paths.
Dynamic, tailor-made application letters for government and non-government employment positions.
Interview advice and preparation – helping you maximise your unique skills, talents, and achievements and putting your experience to best use.
Unlocking the mysteries of government ‘Leadership Competencies’ and addressing selection criteria.

CREATIVE WRITING SERVICES
Word Factory offers a broad range of writing services to suit your every need. With over 40 years’ experience writing in all genres, from feature journalism to shadow writing, website copy, speeches, media releases, workplace manuals and that difficult letter for which you cannot find the right words, Word Factory has the experience and expertise to deliver quality content to help you achieve your goals. Trust us to make your ideas come to life, to sell your skills or product, or to tell your life story.
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“The difference between the almost right word and the right word is really a large matter—it's the difference between the lightning bug and the lightning.” Mark Twain
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Word Factory has decades of experience crafting compelling, informative, and engaging dialogue guaranteed to capture the attention of your audience. We can create content that not only meets our clients’ needs but consistently exceeds all expectations.
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Word Factory offers inspired web page copy to take your business to the next level. Our experienced writers create engaging content that captures the essence of your brand and speaks directly to your target audience.
Word Factory understands the importance of crafting compelling proposals that stand out from the competition. We offer customised proposals tailored to your needs.
Journalism
Word Factory has years of experience crafting compelling, informative, and engaging pieces that are sure to capture the attention of your audience. We can create content that will meet your needs and exceed your expectations.
Media releases
Your message needs to stand out among the noise in today's crowded media landscape. That's why we work tirelessly to craft releases that are both engaging and informative. Let us help you get the coverage you deserve.
Web page copy
Word Factory offers thorough web page copy to take your business to the next level. Our experienced writers create engaging content that captures the essence of your brand and speaks directly to your target audience.
Copy writing
Our copy writing service is perfect for businesses that want to make a lasting impression. Whether you need web content, sales copy, or marketing materials, we're here to help.
Shadow / ghost writing
Do you have a message you want to share but don't have the time or expertise to write it yourself? Our team of expert writers craft compelling content that perfectly captures your voice and message.
Letter writing
Our professional writers ensure that your letters are well-written, grammatically correct, and persuasive. Whether it's a formal letter, a personal note, or a business communication, we will convey your message effectively and professionally.
Speech writing
Word Factory can help you create a speech that captivates your audience and delivers your message effectively. From brainstorming and outlining to drafting and editing, we will ensure your speech is a success.
Advertising campaign storylines
We specialise in marketing storylines that work across all forms of media so you can reach your audience no matter where they are. Let us help you drive more traffic, generate more leads, and grow your business today!
Submissions
Submitting your writing can be daunting, but we make the process simple and stress-free. Our team of expert editors will review your piece and provide constructive feedback to help you improve your writing.
Business plans
Our business plan service can make your vision a reality. Whether you need a plan for a new business or want to grow your existing one, our experienced writers will craft a custom plan to meet your needs.
Proposals
Word Factory understands the importance of crafting compelling proposals that stand out from the competition. We offer customized proposals tailored to your needs.
Promotional materials
Word Factory creates persuasive and customized promotional material to catch the eye of potential clients. Whether you need flyers, brochures, or pamphlets, we’ll help you create promotional materials that stand out and make an impact.
Workplace correspondence
We help businesses with hiring and firing, references, promotions, introductions, warnings, and other human resources issues. Our team of experienced writers will work with you to ensure that your correspondence is top-notch.
EDITING SERVICES
Trust is everything when it comes to editing, and the Word Factory team is here to deliver. With a focus on quality, professionalism, and expertise, we can help you achieve your writing goals. Our experienced editors provide skillful and elegant editing services you can rely on.

Edited and Published Books
Author – Ralph de Lacey
The Small Miner and Native Title
Gumlu
The North Queensland Fishing Eldorado
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Author – Neil Sloggie
Tiny Essentials of Fundraising
Tiny Essentials of Major Gift Fundraising
Author – Jodee Brownlee
Ruby Rosemount and the Magic Carpet
Author – Paul McNamara
Under the Needle Tree
Author – Professor Brian Roberts
Autobiography
Author – Paddy Sweeney
Good Bastards
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Author – Rita Hartney
It’s Time for Women to Take Control
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Author – Judy Martin
Tongues of Men
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Author – Letitia da Rosa
My Father’s Story
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Author – Mary O’Dwyer
My Pelvic Flaw
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Author – The late Colleen Sullivan
Colleen’s Animals
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Author – The late John Whiting
Nil Desperadum
Author – Eugenie Navarre
Great Houses, Extraordinary Lifestyles
Ned – Knight in Aussie Armour
The Cane Barracks
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Author – Henry Gobus
God, Intelligence, and Evolution
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Author – Andrew Matthews
Being a Happy Teenager
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Author – Rex Hutchinson
The Amazing Inventions of Barraclough
Author – Rob Hart
Meeting Your Soul – The Astrology of Your Prenatal Eclipse

RESEARCH
Research and Investigation Services
Research is time-consuming. Although valuable in any business, many clients prefer to concentrate on other work areas and leave the research to Word Factory.
With significant experience in research, including employment in the academic arena, in politics, and as a writer, editor, and journalist for over 30 years, we facilitate rapid and efficient access to appropriate information.
Word Factory uses traditional and online research, grant funding opportunities, real estate, potential employees, house exchange opportunities, statistics, all manner of products and suppliers, and even one memorable client wanting us to find him a selection of potential partners through an online dating service!
The sky’s the limit.
ABOUT
Meet Suzy Grinter
Word Factory Principal Suzy Grinter’s writing and editing career began at the age of 20 as Group Public Relations Officer for a prominent international brewery based in the United Kingdom. Since then, she has lived in Africa and France and spent seven years in the United Arab Emirates working as right hand to the Associate President of British Petroleum. Concurrently, as a feature journalist, she wrote copiously for the national English language newspapers Gulf News and Emirates News, simultaneously producing regular front page articles in the Gulf News’ weekly colour magazine, Gulf Weekly. She also produced regular media releases in her roles as volunteer for the Red Crescent Society, and founder and chair of the Abu Dhabi Environment Group, working in collaboration with federal government ministers, members of the Royal Family, and the Abu Dhabi Municipality. Regularly interviewed on television and radio, Suzy was a special guest on ABC Radio’s ‘Desert Island Discs’.
Suzy originally established Marlin Coast Secretarial Service in the early eighties. In 1998, on return from the United Arab Emirates, she rebranded the company to Word Factory to reflect the company’s growing portfolio of diverse creative writing and editing capabilities.
After almost 40 years in business, Word Factory has never looked better. We service clients from Australia and overseas to help them achieve the best possible results from their writing projects and achieve their vocational dreams.


